DO YOU HAVE A RETAIL
After retailing gowns
from a Sydney
store we found that our overheads just kept skyrocketing, this
meant that the prices of the gowns kept going up.
clear that in order to make our gowns more affordable big changes had to
be made! This meant that our overheads had to be reduced!! Now that
we are exclusively an online store we are proud to bring our customers the
same high quality gowns at the prices that you can afford. We pride ourselves on first class
customer service where help from a human is just a phone call away.
also do not have a showroom, all of our gowns are made to order and we do
not hold any stock (apart from last minute and clearance dresses),
so we do not have the facility for customers to try gowns
We support you from the purchase, production and delivery
of you gown.
We are more than happy to
discuss styles with you and can also send you colour samples to help you
choose the right colour for your very special day.
We are an Australian business based in
Are you a legitimate Australian
Yes our Company details are - Ravtec Unit Trust, trading as Dress
of Your Dreams
To search for our ABN on the Australian busniess
register please visit www.abr.business.gov.au
and enter our ABN number 22842809028
Dress of Your Dreams is a
registered Australian business and follows the guidelines of
the Australian Trade Practices Act.
Do you operate another
Yes Dress of Your Dreams.com is our original
website,Gothic Weddings is a sister site to Dress of Your Dreams and has
been created specifically for those who are prefer this genre for their
Why would I buy a gown online when I can
purchase one from a store?
We understand that buying online is
not for everyone, and some do prefer the whole bridal boutique experience,
however you can rest assured that our gowns are of very high quality and
some are quite unique which you may not be able to find in other
We also find that our customers refuse to pay full
retail for a dress that they can purchase online at a fraction of the
cost. We offer customers the ability to choose from a great
selection of gowns, where they can choose their own style and
As your prices are discounted, does this mean
that the quality of the gowns will be
Definately not!!! As a test we recently had a
range of our gowns in a very expensive boutique in Sydney, to see if the
customers could tell the difference between a designer gown and
our custom made gowns, and the outcome was that they could
These gowns were selling at full retail in this
So you can rest assured that these gowns are
of high quality.
dresses made in Australia?
No, all of our dresses are
manufactured overseas, by purchasing direct from our overseas
manufacturers we are able to pass the savings
directly onto our
I have seen
gowns similar to yours on other online stores/auction sites that
are only $100, so why would I buy from you?
seen these as well, and as a test we brought some gowns in to see what the
quality would be like and to be honest it wasn't good! The gowns looked
nothing like the pictures, the colours were wrong and the quality wasn't
very good. We are not saying that all manufacturers are bad, however
we have received many complaints from customers who have purchased a gown
from online auction sites overseas. We also found that the
customer service was terrible and no-one would get back to us or refund
our money. Also prior to our online store we ran a boutique
which specialised in bridal and evening wear so this has helped us
recognise the best fabrics, beading and quality required for a high
quality gown. We also offer you excellent customer service, we want
you to be extremely happy with your gown, as we know that your wedding,
formal or special event is very important to you.
I am still really nervous about purchasing online
as I have had a bad experience with another on-line store.
you have a returns policy on your gowns?
that you would be anxious purchasing online. We offer a full refund
on any gown that is faulty or has been damaged from the manufacturer, you
receive the wrong colour that was ordered or wrong standard size that was
ordered. All gowns are delivered to our premises first so that we
are able to make sure that the gowns are in perfect condition and exactly
as you ordered. Once the gown has passed our inspection we will then
send it on to you. Some companies choose to have the gown sent
directly to you, however we feel it necessary to check the gown/s first
before we send it onto you.
Are your gowns in
No, all of our gowns are made to order, with
over 1500 designs it is impossible for us to have every colour and size in
stock. Your gown is made from scratch and is brand new! We offer
standard sizing and custom sizing.
Custom sizing does incur
an additional charge of $25.00.
Are your prices in Australian
Yes, all gowns are in Australian
What type of payments do you
We accept payment via credit card (visa and
mastercard only), Paypal or Direct Deposit.
Do you ship your gowns internationally?
Yes we do, we are currently sending gowns to the
United States, Canada, New Zealand, Asia and Europe.
Please contact us
for a shipping quote.
What guarantees do you
We guarantee that you will receive the gown that you ordered, in
the size and colour that your ordered. If for any reason you do
receive the wrong size (standard) or colour that you ordered your payment
will be refunded or another dress will be made if there is time.
custom sizing we guarantee to make the gown exactly to the measurements
that you provide us, if for any reason the dress has not been made to your
specifications your dress will be remade or a full refund will
(this does not apply if you have taken your measurements
incorrectly and the gown does not fit you, that is why we recommend that
you have your measurements taken by a
We will not
willingly send you a gown with any manufacturing fault as all gowns
are strictly checked, images of all gowns are taken before leaving our
I cannot afford to pay for my gown all at once, do
you offer a payment plan?
Yes we do, instead of purchasing
online just email or call us and we can organise that for
You will be required to pay a 50% non refundable
deposit. The balance will then be due when your dress arrives
at our premises which will be around 8-12 weeks depending on which gown
Please note that no gown leaves our premises without
being paid in full.
I order a colour sample first before
YES we highly recommend
that you order a colour sample first before ordering.
assume that all colours are the same across the board, all manufacturers
use different fabric.
For example our white may be different to what
you have seen elsewhere.
Also colours vary with different fabrics, for
example if you order a light champagne dress which is taffeta you
ask ask for a taffeta sample not satin, this is very important.
Once I have placed my order, will you let me
know how production is going?
Due to the large volume
of customers and dresses we are unable to contact every customer during
the production, however you are more than welcome to contact us at any
time to ask how your dress is going, simply send us an email or give us a
We will however let you know when your dress is
How can I track my gown once it has been
Your gown will be sent to you by either
registered post or express post depending on which service you have
We will send you the tracking number once your order has been
sent, you can then track your parcel at http://www.auspost.com.au/track/
This is the most cost effective way to send your
Will I need to have my gown pressed after I
have received it?
We recommend that you
hang your gown straight away as some creases do fall out, if the don't
then it is most likely that the gown will need to be pressed/steamed by a
professional, the creases are caused from the gowns being packed for
The gowns are packed with the utmost
If I order a made
to measure gown will I still need to have alterations
Most of the time no, however this will just
depend on the style of the dress, sometimes you may need to just alter the
length of a strap for example. If you have not supplied us with the
correct measurements you may need to alter the gown.
This also depends
on who took your measurements, the gown is made to the measurements you
provide us, we guarantee to make the gown to these measurements, however
if they have been taken incorrectly this is your
We recommend that you also take a picture of the
gown with you when you are being measured.
Do you do
No we do not do alterations.
How do I work out my size?
a standard Australian Size Chart, however your gown size can be very
different to your regular clothes size.
Our gown manufacturer
uses a slightly different sizing method.
Measure your bust,
waist and hips then compare them to the AUS size chart. If you are
in between two sizes we highly recommend that you choose the larger size,
as it is easier to take a gown in rather than let it out.
You must choose very carefully as
if you pick the wrong size and it does not fit your your dress is non
If you are still having trouble please email us at
and we will help select a size for you.
Another option is that you
choose a gown with a corset back, this will give you 4-5 inches to play
with by pulling the ties in or out.
Most dresses can be made with
a corset back.
Gowns are also available in custom made to measure, we
highly recommend that you have your measurements taken by a professional
such as a seamstress or dressmaker as your gown will be made exactly to
the measurements that you provide us. If you would like a custom
form please email or call us.
I want to lose more weight before my wedding,
should I purchase a dress that is a size
This is the most common question we
receive. No, we do not recommend purchasing a dress that is smaller
than your current size, we recommend that you choose a corset back so
that if you do loose weight you can adjust the size by 4-5 inches.
I still can't decide on a colour, are you able to
send me some colour samples?
Yes we can send you
satin, chiffon or taffeta colour samples, please email us at
Just let us know your address, colour and fabric
You must let us know what dress style you are looking at as
all fabric colours vary. e.g the satin light champagne will
different to the taffeta light champagne, as different patterns have
different weaves the dyes do change.
How do I place an order
Simply select the style, colour and whether you would like a
standard or custom size.
placing an order online, when is my payment
Your payment will be due within 5 working days, obviously your order will not be placed until we
receive full payment.
If payment has not been made
within 5 days your order will be automatically cancelled.
do I place an order online for more than one gown?
is a multiple order for the same gown such as Bridesmaids dresses simply
add the gowns one at a time, choose the size and colour then add to cart,
then continue shopping and add another gown until you have the number that
your require. We often run specials where discounts are received for
multiple gowns, your discount will not show automatically, we will contact
you once you have ordered to advise you of the discout. If you would
prefer you can also email you order to us and we can simply generate an
invoice for you.
I have placed an order online so what happens
After we receive your order we will email you to
confirm your correct style, colour, measurements etc.
I would like to place an order but would rather you invoice
me first with my total which
includes my gown, shipping and custom
email us with your order requirements and we will invoice you,
alternatively place your order online and select the "no payment method"
and we will then invoice you.
Where are you
We are an online store based in Sydney, Australia.
Our ABN is 22 842 809 028
Do you accept
Yes we do under
certain conditions, please read our Return Policy for further
We do not accept returns if you do not like the style
of your gown, only if there is a manufacturing fault or a wrong
size/colour made by the manufacturer. Please choose your style very
carefully to make sure that this is the design that you really
I have received my gown
and have realised that I have taken my hollow to hem measurement wrong and
way too short, what do I
The only time a gown
is way too short is when you have taken your measurements
You will need to have the gown altered by a dressmaker, we
can supply you with some extra material to help you
material charge is per meter)
Are your gowns a
No, our gowns are
high quality generic styles and are custom made to
Can you make a custom gown from my own
Yes we can, simply email
your pictures or sketches to us and we will provide you with a quote
I have a gown in mind that I cannot find on your site, can a
custom design be made for me?
Our portfolio contains over 1500 gowns so we suggest that
customers send us a picture of a gown that they have in mind and we will
then try and match it for you. We are also able to make a custom
gown for you however this does incur additional charges as a new pattern
needs to be created. Please
note that we will make every effort to make the gown as close to your
photos as possible,
however please bear in mind that due to
copyright restrictions there may be slight variations which are usually
you offer custom made to measure sizes?
Yes you can choose to have a standard size or custom
size. Custom sizes are an additional $25.
If you would like to add this service to
your order, simply purchase this service by selecting the custom sizing
option in the navigation bar, this will allow you to add this service to
your shopping cart. Please note if you are shorter or taller you may
require a custom size as most dresses come in a standard hollow to hem
measurement of 58". It is up to you which one you would prefer, if your
measurements are closer to a standard size then that is fine, however if
your measurements are quite different, e.g a pear shape then a custom size
may be better suited to you. Please note that a custom sized gown
will be made to your exact measurements. You will be responsible for
the measurements that you provide us, these will be used to manufacture
your gown. Please note that as we are not present to take your
measurements we cannot be responsible for errors made in the measurements
that you provide us.
We highly recommend that you have a professional
such as a seamstress take the measurements for you. If you do not
have access to a seamstress then we suggest a family member or friend,
DO NOT TAKE YOUR OWN MEASUREMENTS
Tips: Use a vinyl tape measure - not fabric as
these stretch over time.
What measurements are required for custom
There are quite a few measurements required for a custom
made gown, please visit our made to measure link for more details.
can make any size in custom made.
sizes do the gowns come in for the standard size?
If you require another size we suggest using the custom made
is it that when I measure myself that I seem to be a size bigger than my
normal clothes size?
Don't despair! Gown
sizes are sometimes different to your normal clothes size.
What are your shipping
We use a flat rate for shipping and
Bridal Gowns are between $20-$50 depending on the
size of the gown.
Bridesmaids Gowns - $15.00-$20.00 (combined shipping
applies to more than one dress)
(multiple gowns receive a
combined postage rate)
Flower Girls - $15.00
All parcels are
sent via registered post.
For international rates please email us at
better a corset style back or a zipper?
recommend a corset back where possible, this allows you to alter the size
and also helps if you have choosen the incorrect size or had your
measurements taken incorrectly.
If a gown is pictured with a corset back can I have a zipper
back instead and vice versa?
Yes, you can change the back however additional fees may
apply depending on the dress.
Can I make any changes to
Depending on how much needs to be
changed it may cost extra, if there are too many changes to the design
this may not be possible. Prices depend on the detail of the
change. Please email us to find out details about making changes
I have seen a gown I really like, however it is made in
Chiffon, can I have it made in satin?
Yes we can accomodate some fabric changes however please
just contact us first.
What fabric and beading do you
Our manufacturer uses high quality satin,
chiffon, organza and taffeta.
Beading consists of swarovski
crystal, czech diamonds, bugle, seed and matsuno beading and high quality
Can you make size alterations for
No, you will need to have a professional
seamstress alter the gown for you if necessary.
I have received my gown and it doesn't fit,
what do I do?
This may mean that you have
chosen the incorrect standard size or had your measurements
incorrectly, if this is the case you will need to have your dress
altered at your own expense.
If you feel that the dress has been made
too small due to incorrect sizing or custom measurements
made incorrectly you will need to send the dress back to our office so
that we can check the dress.
If we find a fault from our
manufacturer the returns/refund policy will apply. If we find
that the measurements
are correct the dress will be sent back to
What gown style suits my
dresses are fitted around the bodice and flow outward to the ground,
resembling the shape of an uppercase A.
There is no marked waist or
other cuts in the structure of the gown. A-line gowns can be short (above
the knee) or flow all the way to the ground and include a long train.
A-line dresses are ideal for many body types. The long, continuous lines
elongate a shorter bride. The A-line skirt slims and hides a heavier lower
Ball gowns will remind you of fairy tales.
The bodice is fitted and the skirt is very full. These type of
gowns are very formal. Ball gowns come with a variety of different
necklines and sleeve lengths - including sleeveless. Ball gowns can be
worn with or without a train. Ball gowns are best for slender
figures or pear-shapes, as the full skirt hides large
The column wedding dress has a very slim
shape that flows straight down from neckline to hemline.
These type of
gowns are normally floor length and can be worn at casual or extravagant
weddings, depending on the fabric.
Column gowns are best for thin
brides. The straight design does not allow to hide many body flaws. This
kind of dress looks especially nice on
short, lean women, as it elongates their silhouette.
The empire gown has a raised waistline that
begins right below the bust. From there, the dress flows toward outward to
the floor. Traditionally, the empire dress has a square neckline. This
design is very versatile and comes in a variety of skirt styles from
contouring to A-shape. Sleeves vary from sleeveless to flowing, bell
styles. Empire dresses can be worn at outdoor, casual weddings, as well as
fancy church affairs. Though it is nice for any body type, the empire gown
is especially fitting for small breasted women.
mermaid dress looks exactly as the name indicates. The dress is contoured
against the body all the way to the knee. Then the gown flares out to the
hem.This style is considered the sexiest of the five basic wedding gown
types. Because it hugs the body, you must be very confident to wear this
style.The mermaid gown is normally worn by slender women.
you love your curvy figure and want to flaunt it, this dress may be for